Following the successful exit of my business in Australia, I have relocated to Dubai to pursue new Executive Creative Director and senior creative leadership roles in agency, solo-brand, or multi-brand environments. Dubai is a growing and thriving market with strong growth potential for senior-level executives.
Executive Creative Director: Role Summary
My specialty is making complex, regulated, or technical offerings simple, credible, and persuasive, across video, still, and omnichannel formats.
In-depth experience in visual communications, media production, integrated marketing, digital transformation, content strategy, and brand transformation, spanning advertising agency and enterprise clients. Scaled a creative media production agency over 14 years, growing from a solo operator to a team of 12+ staff with six-figure revenue. Built a stable commercial model of approximately 40% retainer-based clients, with the balance from repeat and “one-off” clients. Deployed strategic, client-centric campaigns that delivered a measurable improvement in engagement over the clients’ previous results.
GM Operations Management: Role Summary
Co-founded an inbound and outbound contact solutions operations centre. Held the position of GM and Operations Manager, overseeing a 40-seat call centre and 60+ field operators. Under my operational plans and management strategy, membership acquisition and customer retention saw 73% cumulative growth over a nine-month campaign assignment for the tourism portfolios of AAA Tourism, RACV, NRMA, and RACQ, Australia’s largest insurance and travel club, with 2.1 million members. I also delivered field solutions under the Victorian Government’s VEET (Victorian Energy Efficiency Target) program, outranking the industry’s top players by 9% in conversion volume while remaining ranked #1 for compliance.
Over 14 years, I have worked with clients across numerous industries, solving their brand, advertising, and conversion challenges. My operational skills have played a pivotal role in keeping my focus on P&L accountability, network and relationship management, and effective team building, continuing to yield results for the organisations and clients I serve. See my work on the About page.
With over a decade in operations and creative leadership, I deliver commercial value and P&L-accountable results through five principles:
Operational Management Competencies
Creative Production Competencies
Case Study: Origin Energy, Melbourne, Australia. Behaviour shift around environmental consciousness and waste management awareness among 5,000+ employees & stakeholders.
The Narrative: Engaged by Glob Williams, in conjunction with CBRE and NABERS, to develop awareness campaigns to shift & enforce waste management behaviour. I collaborated with 20+ coordinators, compliance administrators and internal creative team, to produce the campaign.
Visual Assets: A series of on-site video and photo productions with talent and crew, highlighting the contrast of good vs. devastating behavioural impacts.
Key Metrics Displayed:
Case Study: PRP Corp | 3PL and Dangerous Goods Storage
Campaign to expand national market share among clients on 5-10+ year contracts, in a highly complex, regulated industry.
The Narrative: Engaged by PRP Corp to design a campaign, within regulatory frameworks, to attract a greater market share among national giants. I collaborated with the CEO, their marketing team and external regulatory administrators to produce an informative and daring campaign that addressed the barriers to 3PL dangerous goods uptake: Being high cost, limited hazard-prevention mechanisms, and liability spillages over to 3PL users.
Visual Assets: A series of strategic visual and narrative messages produced on-site, with the CEO personally on frame. The campaign highlighted the global safety standards maintained in the facilities, standards the CEO personally stood behind, making the message more credible and daring with virality effect.
Key Metrics Displayed:
Case Study: Origin Energy, Melbourne, Australia. Behaviour shift around environmental consciousness and waste management awareness among 5,000+ employees & stakeholders.
The Narrative: Engaged by Glob Williams, in conjunction with CBRE and NABERS, to develop awareness campaigns to shift & enforce waste management behaviour. I collaborated with 20+ coordinators, compliance administrators and internal creative team, to produce the campaign.
Visual Assets: A series of on-site video and photo productions with talent and crew, highlighting the contrast of good vs. devastating behavioural impacts.
Key Metrics Displayed:
Case Study: PRP Corp | 3PL and Dangerous Goods Storage
Campaign to expand national market share among clients on 5-10+ year contracts, in a highly complex, regulated industry.
The Narrative: Engaged by PRP Corp to design a campaign, within regulatory frameworks, to attract a greater market share among national giants. I collaborated with the CEO, their marketing team and external regulatory administrators to produce an informative and daring campaign that addressed the barriers to 3PL dangerous goods uptake: Being high cost, limited hazard-prevention mechanisms, and liability spillages over to 3PL users.
Visual Assets: A series of strategic visual and narrative messages produced on-site, with the CEO personally on frame. The campaign highlighted the global safety standards maintained in the facilities, standards the CEO personally stood behind, making the message more credible and daring with virality effect.
Key Metrics Displayed: